86/Board Sign in Request a demo
For restaurant and entertainment groups

Everything that's broken, who's fixing it, and when it's back.

86 Board is the work order system your managers already know how to use: they email the same two addresses they use today. The right team triages, the right vendor gets a link, leadership gets one Monday email. No app to learn at the store.

Built inside a 21-location restaurant and theater group. Repairs & maintenance on one board, technology on the other.

How a problem gets fixed

The process managers already follow, with the system doing the remembering.

1

A manager emails repairs@ or tech@

Same addresses as today. No login, no form. The email becomes a ticket on the right board in seconds, filed to their store. They get a ticket number and can reply with photos.

2

Your team triages and sends it

Confirm store, category and priority in one box. Assign an in-house tech or dispatch a vendor. Priority sets the response clock everyone can see.

3

The vendor works from a link

Accept, quote, on site, done, invoice. No account. Quotes over your limit go to the approver as one email with two buttons. The store confirms the fix.

What's in it

The parts of a facilities platform that matter for multi-unit restaurants and theaters, and nothing you'll never use.

Two boards, two teams

Repairs & maintenance and technology are separate boards with separate teams and colors. POS, printers, Wi-Fi and kiosks stop getting lost in the refrigeration queue.

Status you can read across the room

Every row leads with a solid color block: priority, status, and the clock. Red means someone has to move.

Vendor links, not vendor accounts

Vendors accept, quote and invoice from an emailed link. Invoices get flagged automatically: over the approved amount, not verified, duplicate, still under warranty.

Preventive maintenance

Hood cleaning, grease traps, filters, coil cleaning, fire suppression, exit lights. Theaters add projector, seating, sound and kiosk checks. Tickets create themselves ahead of time with a checklist.

Equipment register

Every unit by store with make, model, warranty and repair history. The assistant answers for your actual walk-in, not a generic one.

Reports and a Monday email

Spend by store, category and vendor. Response and fix times. Leadership gets one weekly email with open, new, closed, overdue, and what's waiting on them.

Ask 86

Help on the spot, from someone who knows your store

A manager describes the problem like they'd tell a person. Ask 86 checks the store's equipment, open tickets and the vendors' own troubleshooting steps, answers in a few ordered steps, and offers to open the ticket. It never opens one without a yes, and it never calls a vendor. Safety rules for gas, sparks and flooding come first, every time.

Kitchen printer says please reboot printer and nothing prints
Try this first, these are Toast's own steps:
  1. Unplug both the power and the Ethernet cable from the printer. Wait 30 seconds, plug both back in, power on, try a print.
  2. Still stuck? Reseat the Ethernet cable at the printer and at the wall or switch.
  3. Hold Feed while powering on. If the test slip prints, the printer is fine and it's the network path.
If step 1 doesn't clear it, I can open a P2 ticket for the grill-station printer at your store. Say the word.
Ask 86 searched the knowledge base and checked your equipment.

Pricing

Per location, per month. Every feature, every user, both boards, the assistant included. No setup fee, no contract.

Per location

Ask

Priced per store per month. Groups under ten locations and groups over fifty get different numbers, so we quote rather than post one.

  • Unlimited users and vendors
  • Both boards, approvals, invoices, reports
  • Ask 86 and the knowledge base
  • Preventive maintenance schedules
  • Email intake on your existing addresses

Getting started

1 week

We load your stores, vendors and equipment from a spreadsheet, set up the two mailboxes with your IT, and train the people who triage. Managers need no training at all.

  • Your data loaded for you
  • Two DNS records and a forwarding rule from IT
  • A 30-minute session for the triage team
  • Cancel any time, export everything

Request a demo

Fifteen minutes on a live demo company. Tell us a little about your group and we'll set a time.

Or email hello@get86board.com.